Help & feedback

Get help

Trouble signing in, a problem with the scanner, or a question about your account? Email us and we’ll get back to you.

Quick answers

My sign-up or reset code didn’t arrive.

Check your junk or spam folder, then use send a new code on the sign-in page. Codes can take a minute or two.

I can’t find a channel I hear on my own scanner.

Encrypted channels can’t be received, so they aren’t on Winnebago Waves. Other gaps can be reception — tell us below.

How do I get Premium?

Premium is available in the Winnebago Waves app for iOS and Android.

This is an emergency.

Call 911. Winnebago Waves isn’t an emergency service and isn’t monitored.

Send feedback